Adjusting How We Serve You

Dear Members,

We continue to think of you and all our members during the Coronavirus disease pandemic (COVID-19). We want you to know that we’re not going anywhere because at its core, our credit union is not a building or a business, its people unified for a common goal of financial well-being.

The bottom line is this: Your money is safe and available for you; we are just temporarily shifting how we serve you.

As always, you can access your account by ATM, through online banking, and our mobile app. We are also available by phone at 501-374-2031:

- 9:00am - 4:00pm, Monday - Friday

We can and want to help, let us know how we can serve you.

Thank you for your flexibility and patience during this time as we respond to the latest updates regarding COVID-19 guidelines with a mindset of how we can provide creative solutions during challenging times. As your world changes, we will be here to provide the financial assistance you need.

As we take care of each other, we will continue to be here to take care of you.

Thank you for being a member.

Best Regards,

Tina Plante

ONLINE BANKING

Check your balance, make payments, and transfer money right from your phone or computer.

Access Online Banking >

MOBILE APP

Our Credit Union Mobile App is available for download from the Google Play or Apple App stores.

View Details

CU*TALK

You can conduct many of your transactions, including transferring and checking account balances.

- Dial 1-844-354-5825 and follow the prompts (All members are enrolled in CU*Talk)

Online Banking

Mobile Banking

ATM Network

Relief Options

ONLINE BANKING

WHAT YOU CAN DO WITH ONLINE BANKING

Review the balance of your checking, savings, money market, certificate of deposit, and loan accounts.

Transfer funds between your accounts, and to other members.

Set alerts for when automatic deposits or withdrawals are processed by clicking the eAlerts Subscriptions within Online Banking.

Enroll in eStatements and eliminate the need for paper statements.

Update your address or phone number.

Manage contact preferences.

Access Online Banking

MOBILE APP

WHAT YOU CAN DO WITH OUR MOBILE APP

Deposit checks from your mobile device

Check account balances

View the date and amount of your transactions, including deposits, withdrawals and transfers

View amount applied to interest and principal in a loan payment

Review loan balances, due dates and make loan payments

Request the credit union to contact you

Check current loan, savings and certificate rates

Transfer funds to other members

Easily apply for a loan

Download for iPhone

Download for Android

Find an ATM

You can access your money via ATM through any MoneyPass ATM!

Find an ATM

Relief Options

We're always here for you.

These are difficult times for everyone, and we know that some of your biggest payments are due soon. If you’ve been economically impacted by this pandemic and are concerned about your bills, our staff is dedicated to working with and helping you through these uncertain times. Now, more than ever, we are here to support our members.

Contact Us >

Government action that may impact you.

The CARES Act was recently signed into law and includes several provisions aimed at helping Americans stay engaged in the economy through the month of April and help you with your bills. Here are some highlights that may directly impact you:

Stimulus payments: Most Americans are eligible to receive a stimulus payment from the government in the next few weeks. These payments are based on your most recent tax filing. Members who are receiving Social Security retirement and disability payments will also receive a stimulus payment. To learn more about these payments and to see if you’re eligible, click here.

Unemployment Payments: If you file for unemployment benefits, you can expect an extra $600 per week on top of your normal unemployment benefit for the next 4 months as a result of the CARES Act. The unemployment benefit time period has been increased to 39 weeks.

We're ready if you need any additional assistance

If you want to learn more about COVID-19, visit the CDC's resource center or our state health department website at https://www.healthy.arkansas.gov Please take care of yourself and those around you and do not hesitate to contact us for any assistance. We can be reached by phone or text at 501-374-2031 or go to our website www.southerngasfcu.com.